Guest

Preview Tool

Cisco Bug: CSCtb17594 - UC 7.0 documenation for Reconfigure MWI Ports missing save step.

Last Modified

Feb 22, 2014

Products (2)

  • Cisco Unity Connection
  • Cisco Unity Connection Version 7.0

Known Affected Releases

7.0(1)

Description (partial)

Symptom:

The documentation for "Message Waiting Indicators (MWIs)" has an error in the "To Reconfigure MWI Ports When Port Memory is Used (PIMG/TIMG Integrations)" section.  Here is a link:

Message Waiting Indicators (MWIs): To Reconfigure MWI Ports When Port Memory is Used (PIMG/TIMG Integrations)
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/troubleshooting?/guide/7xcuctsg050.html#wp1057215? 

The document currently has:

---
Step 12 On the Phone System Basics page, under Message Waiting Indicators, uncheck the Force All MWIs Off for This Phone System check box. 

Step 13 To the right of Synchronize All MWIs on This Phone System, click Run. 

All MWIs for the phone system are synchronized. 
---

The document should have:
---
Step 12 On the Phone System Basics page, under Message Waiting Indicators, uncheck the Force All MWIs Off for This Phone System check box. 

Step 13 Click Save.

Step 14 To the right of Synchronize All MWIs on This Phone System, click Run. 

All MWIs for the phone system are synchronized. 
---

Conditions:

Must have Port Memory enabled.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.