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Cisco Bug: CSCtb16925 - Inventory collection may fail with a RICS0001 error

Last Modified

Feb 22, 2014

Products (1)

  • CiscoWorks Resource Manager Essentials

Known Affected Releases

4.2 4.3

Description (partial)


Inventory collection fails with a RICS0001 error.  Additionally, a stack trace
similar to the following will be seen in IC_Server.log:

	at sun.reflect.GeneratedMethodAccessor26.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(
	at java.lang.reflect.Method.invoke(
Caused by: java.lang.NumberFormatException: SOFTWARE (fc1)
Technical Support:
Copyright (c) 1986-2006 by cisco Systems


This occurs for Catalyst switches such as 6500s or 4500s in Resource Manager Essentials 4.3 or in RME 4.2 with the patch for CSCsv65621 applied.
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