Cisco Bug: CSCtb16925 - Inventory collection may fail with a RICS0001 error
Feb 22, 2014
- CiscoWorks Resource Manager Essentials
Known Affected Releases
Symptom: Inventory collection fails with a RICS0001 error. Additionally, a stack trace similar to the following will be seen in IC_Server.log: java.lang.reflect.InvocationTargetException at sun.reflect.GeneratedMethodAccessor26.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:585) at com.cisco.nm.rmeng.inventory.ics.core.CollectionController.run(CollectionController.java:711) at java.lang.Thread.run(Thread.java:595) Caused by: java.lang.NumberFormatException: SOFTWARE (fc1) Technical Support: http://www.cisco.com/techsupport Copyright (c) 1986-2006 by cisco Systems Conditions: This occurs for Catalyst switches such as 6500s or 4500s in Resource Manager Essentials 4.3 or in RME 4.2 with the patch for CSCsv65621 applied.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases