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Cisco Bug: CSCtb15821 - Phones gets deleted while deleting RDP using RDP description.

Last Modified

Nov 03, 2012

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases


Description (partial)


 Phones gets deleted while deleting RDP using RDP description.


1. Register a DeskPhone to the Call Manager.
2. Insert Remote Destination Profile with phone Mac Address.

Steps to Reproduce:
1. Create a Custom file which has only Description of the Remote Destination Profile.
2. Upload the Custom file to the Call Manager.
3. Goto Bulk Administration -> Mobility -> Remote Destination Profile -> Delete Remote Destination Profile.
4. Select "Decription" from the first Dropdown Menu.
5. Select the Uploaded Custom file from the second Dropdown Menu.
6. Click "Find".
7. Select radio button "Run Immediately".
8. Click "Submit".

Observed Behavior:
1. After Step6, RDP and Phone, with the description in custom file gets listed.
2. After Step8, RDP and Phone both gets deleted.

Expected Behavior:
1. After Step6, only RDP should be listed.
2. After Step8, only RDP should get deleted.
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Bug Details Include

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  • Status
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