Guest

Preview Tool

Cisco Bug: CSCtb13891 - TSP upgrade from 6.x to 7.x and then to 8.x fails with other language

Last Modified

Nov 03, 2012

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

8.0(0.30220.39)

Description (partial)

Symptom:
1) Install CiscoTSP_6.1(4.3) choosing any of the below language: 
Japanese, Dutch, Turkish, Korean, Greek, Arabic(kuwait), Italian, etc.... 

2) Upgrade the TSP to 7.1(2.1) - Result: Successful 

3) Again upgrade from 7.1(2.1) to 8.0(0.20) - Result: Upgarde to 8.x fails. Screen shot is attached for Greek. 

Conditions:
Upgrade from 6.x to 7.x and then to 8.x worked when English language is selected while 6.x install.

Workaround :
unisntall old version and do fres install of new version
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.