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Cisco Bug: CSCtb09519 - UC - Needs to Detect and Handle Hairpinned Calls Onto Itself

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Unity Connection

Known Affected Releases

2.0(0.1)

Description (partial)

Symptom:
Users are getting voice mails in their inbox which contain a recording of the UC prompts (1 for new messages, 2 to send a message, etc) rather than an actual voice mail message of value.

Conditions:

UC 2.x+
Users thinking the "Transfer" softkey on the phone will actually forward the currently listened to voice mail to another user.
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  • Status
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