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Cisco Bug: CSCtb08654 - Wrap-up codes are truncated in Historical Reports for IPPA agents

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases


Description (partial)


Wrap-up data entries are truncated in Historical Reports for IP Phone Agents 
* CAD wrap-up data is not affected and should display correctly in the Historical Reports *

1. Configure wrapup codes in CDA.
2. Historical Reporting
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