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Cisco Bug: CSCtb08571 - Add to reply pane is not appearing automatically in KB console

Last Modified

Sep 27, 2010

Products (1)

  • Cisco Unified E-Mail Interaction Manager

Known Affected Releases

4.3(1)

Description (partial)

Symptom:

Add to reply pane is not appearing automatically when an article in the KB console is selected

Conditions:

When agent tries to add an article from the KB console
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  • Status
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