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Cisco Bug: CSCtb04305 - Primary CTI Manager temporary failure causes UCCX to stop CallProcessing

Last Modified

Feb 02, 2017

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases


Description (partial)


Ocassionally UCCX fails to register CTI ports and Route Points to secondary CTI Manager after Primary CTI Manager failed.


UCCX is configured to register with Primary and Secondary CTI Manager

The CTI Manage, which registered UCCX ports and Route Points, failed.
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