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Cisco Bug: CSCtb03960 - Handle cause code 4 (SIT Tone detected) in JTAPI Gateway (JGW)

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

7.5(2) 7.5(4)

Description (partial)

Symptom:

Currently JTAPI Gateway (JGW) does not handle cause code 4 (used for SIT Tone detection)

Conditions:

This problem was observed in the following topology :

Dialer -- CTI -- CUCM -- SIP -- IOS GW -- T1 CAS -- PSTN
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