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Cisco Bug: CSCtb02185 - UI_BEH: On empty grid cell, skey disabled but default action works

Last Modified

May 14, 2010

Products (1)

  • Cisco Unified IP Phones 9900 Series

Known Affected Releases

9.0(0) 9.0(1)

Description (partial)

Symptom:

While interacting with the Wallpaper menu, the softkeys are disabled when the user navigates to a blank entry while the thumgnails are being downloaded.  This means that to preview or set a wallpaper near the end of the list, the user must wait for all earlier thumbnails to be loaded.

Conditions:

When the Wallpaper menu is invoked, grid entries for all available wallpapers are displayed.  Initially these will be blank (except for the built-in default wallpapers), as the phone must download the thumbnail images to populate the menu.  If the user scrolls to a blank entry, the Set and Preview softkeys are disabled until the thumbnail has been downloaded.  Over a slow WAN link, this can take a fairly long time.  The user may know exactly which wallpaper he/she wishes to load, so this potentially lengthy delay is problematic.
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