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Cisco Bug: CSCtb02185 - UI_BEH: On empty grid cell, skey disabled but default action works

Last Modified

May 14, 2010

Products (1)

  • Cisco Unified IP Phones 9900 Series

Known Affected Releases

9.0(0) 9.0(1)

Description (partial)


While interacting with the Wallpaper menu, the softkeys are disabled when the user navigates to a blank entry while the thumgnails are being downloaded.  This means that to preview or set a wallpaper near the end of the list, the user must wait for all earlier thumbnails to be loaded.


When the Wallpaper menu is invoked, grid entries for all available wallpapers are displayed.  Initially these will be blank (except for the built-in default wallpapers), as the phone must download the thumbnail images to populate the menu.  If the user scrolls to a blank entry, the Set and Preview softkeys are disabled until the thumbnail has been downloaded.  Over a slow WAN link, this can take a fairly long time.  The user may know exactly which wallpaper he/she wishes to load, so this potentially lengthy delay is problematic.
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