Preview Tool

Cisco Bug: CSCta97493 - Wrong display on session bubble after Agent hold/resume monitoring call

Last Modified

May 14, 2010

Products (1)

  • Cisco Unified IP Phones 9900 Series

Known Affected Releases


Description (partial)

Customer calls Agent and starts the monitoring call, the session bubble becomes "n' xxxx" after Agent holds the call. It supposed to show "monitoring xxxx" during the monitoring period.

Issue is reproducible.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.