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Cisco Bug: CSCta97301 - Agent keeps playing Notification Tones after call hangs up

Last Modified

May 14, 2010

Products (1)

  • Cisco Unified IP Phones 9900 Series

Known Affected Releases


Description (partial)

Pro phone keeps playing monitoring/recording tones after call hangs up.

When a call between Customer and Agent is simultaneously enable the Recording and Monitoring, after the call hangs up, the Agent keeps playing the Notification Tone periodically.
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