Cisco Bug: CSCta97301 - Agent keeps playing Notification Tones after call hangs up
May 14, 2010
- Cisco Unified IP Phones 9900 Series
Known Affected Releases
Symptom: Pro phone keeps playing monitoring/recording tones after call hangs up. Conditions: When a call between Customer and Agent is simultaneously enable the Recording and Monitoring, after the call hangs up, the Agent keeps playing the Notification Tone periodically.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases