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Cisco Bug: CSCta95773 - ANA client GUI error message after upgrading from SP5 to SP6

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Active Network Abstraction

Known Affected Releases

3.6(6)

Description (partial)

Symptom:

After upgrading from SP5 to SP6, when the customer tries to run  the ANA
applications, the following Error messages were seen GUI:

1. An error has occured while preparing to upgrade the launcher: The
process can not access the file because it is being used by another
process
2. An error has occured while upgrading the launcher: Cannot create a
file when that file already exists.

Conditions: upgrade from SP5 to SP6
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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