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Cisco Bug: CSCta95773 - ANA client GUI error message after upgrading from SP5 to SP6

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Active Network Abstraction

Known Affected Releases


Description (partial)


After upgrading from SP5 to SP6, when the customer tries to run  the ANA
applications, the following Error messages were seen GUI:

1. An error has occured while preparing to upgrade the launcher: The
process can not access the file because it is being used by another
2. An error has occured while upgrading the launcher: Cannot create a
file when that file already exists.

Conditions: upgrade from SP5 to SP6
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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