Cisco Bug: CSCta94350 - Under rare conditions, CM key manager may fail to serve keys to WAEs.
Feb 22, 2014
- Cisco Wide Area Application Services (WAAS) Appliances
Known Affected Releases
Symptom: CM key manager may fail to serve keys to WAEs. One or all of the following critical alarms can be seen on WAE(s) CLI and CM GUI: 1) Secure store is initialized and not open 2) Failed to get a key of managed secure store from CM 3) The system has failed to retrieve the disk encryption key The following error messages can be seen in WAE cms logs at /llocal/local1/errorlog/cms_log.current if SSL AO settings are configured Managed store key does not exists, which is needed to process SslCertificateKey objects. Rejecting updates from CM Conditions: When secure store is initialized / opened or disk encryption is enabled or ssl operational state is enabled from large number of WAEs.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases