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Cisco Bug: CSCta89444 - SQL server replication issue after applying OS patch

Last Modified

Feb 14, 2018

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases

7.0(1)SR3

Description (partial)

Symptom:
 SQL server replication issue after applying OS Patch. OS Patch with Hotfix
2282 for SQL server 2000 ENU (KB960083) is applied on the HA systems
 
 Conditions:
 
 The problem is encountered under the following scenario:
 Step 1. The latest OS patch installer is run on a Unified CCX 7.0 system. This
installs Hotfix 2282.
 Step 2. After the OS patch install, Cisco SQL2k version is installed, either
directly or using the SQL2k CD Re-use Utility. This will cause a conflict in
the SQL patch version numbers and hence the problem.
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