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Cisco Bug: CSCta86961 - Alerting call does not show on agent desktop after ctisvr failover

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

7.5(1) 8.0(1)

Description (partial)

Alerting call does not show up on agent desktop after ctisvr fails over

CTISVR fails over.
PG LOAD parameter set to default (0), so Agent will not be logged out.
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