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Cisco Bug: CSCta86961 - Alerting call does not show on agent desktop after ctisvr failover

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

7.5(1) 8.0(1)

Description (partial)

Symptom:
Alerting call does not show up on agent desktop after ctisvr fails over

Conditions:
CTISVR fails over.
PG LOAD parameter set to default (0), so Agent will not be logged out.
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  • Status
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