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Cisco Bug: CSCta76014 - UC 7 - Can't add user - false claim that there is a Duplicate mailbox ID

Last Modified

Feb 03, 2017

Products (1)

  • Cisco Unity Connection

Known Affected Releases


Description (partial)

 When trying to add a user on a clustered system, it fails with the error message:
 Duplicate mailbox id. A mailbox with that id already exists.
 Unable to create User
 even though the user has never existed on the system.
 This can occur in a Cisco Unity Connection 7.x active/active cluster.
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  • Status
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