Cisco Bug: CSCta71582 - Out of order events in OPC after a xfer cause CTIOS client to get stuck
Dec 29, 2016
- Cisco Unified Contact Center Enterprise
Known Affected Releases
Symptom: Intermittently, after an agent performs a Network Blind Transfer, the desktop client gets stuck in talking state and/or the transfer buttons get grayed out preventing the agent from performing transfer in future. Conditions: Any peripheral type where Network Blind Transfers are involved.
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Bug Details Include
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