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Cisco Bug: CSCta70257 - Unity Connection 7x import fails to import external services information

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Unity Connection

Known Affected Releases

7.0(2)ES9

Description (partial)

Symptom:

Customer is trying to use BAT to add email addresses for users in their
external services for IMAP access to inbox/calendaring on UC 7.0.2. When
adding the update we get an error: No Remote Server could be found
matching the DisplayName: CUCexchangeIntegration even though it's
correct and points via ip to the correct Exchange server. 


Conditions:

Customer trying to update external services by adding these two attributes in the bat csv file

ImapService_RemoteServerDisplayName
ImapService_AccountLogin

Then run the BAT update and it fails with the error in the Symptom section above.

I am able to reproduce this on a UC 7.0.0 system as well.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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