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Cisco Bug: CSCta70257 - Unity Connection 7x import fails to import external services information

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Unity Connection

Known Affected Releases


Description (partial)


Customer is trying to use BAT to add email addresses for users in their
external services for IMAP access to inbox/calendaring on UC 7.0.2. When
adding the update we get an error: No Remote Server could be found
matching the DisplayName: CUCexchangeIntegration even though it's
correct and points via ip to the correct Exchange server. 


Customer trying to update external services by adding these two attributes in the bat csv file


Then run the BAT update and it fails with the error in the Symptom section above.

I am able to reproduce this on a UC 7.0.0 system as well.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
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