Guest

Preview Tool

Cisco Bug: CSCta70173 - Need to respin the rm_phone_guide cop file to update version check

Last Modified

Jul 06, 2017

Products (3)

  • Cisco Unified Communications Manager (CallManager)
  • Cisco Unity Connection Version 7.1
  • Cisco Unified Communications Manager Version 7.1

Known Affected Releases

7.1(2)

Description (partial)

Symptom:

Installed cop file ciscocm.rm_phone_guides.cop on a 7.1.2 system in order to free up active disk space, but it didn't free any space on active partition as expected.
Conditions:

The system is a 7.1.2 system where version >= 7.1.2.21005.
In an attempt to free up some space on the active partition, installed ciscocm.rm_phone_guides.cop.  The cop file did NOT free up any space on the active partition but instead freed up space on the common partition.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.