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Cisco Bug: CSCta69894 - CUCM 7.1.2 Compatibility matrix for phone firmware incomplete

Last Modified

Jul 06, 2017

Products (3)

  • Cisco Unified Communications Manager (CallManager)
  • Cisco Unity Connection Version 7.1
  • Cisco Unified Communications Manager Version 7.1

Known Affected Releases


Description (partial)


CUCM software compatibility matrix:
gives information that FW 8.5.2 version is the only FW compatible with CUCM 7.1.2.
The documentation should be updated to list all compatible versions.

This creates issues and delays during the upgrade to 7.1.2 because there is a changed behavior in 8.5.2 which some customers want to avoid (for example CSCta69051).


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