Preview Tool

Cisco Bug: CSCta67626 - Versionstamp mismatch after enterprisephoneconfigxml modified

Last Modified

Jul 06, 2017

Products (3)

  • Cisco Unified Communications Manager (CallManager)
  • Cisco Unity Connection Version 7.1
  • Cisco Unified Communications Manager Version 7.1

Known Affected Releases

6.1(3) 7.1(2) 7.1(2.39091.3)

Description (partial)


Phone is not registering after Enterprise Phone Configuration page is modified.  Not all phones are affected, one known device is Cisco Unified Client Services Framework.


Upon modifying enterprisephoneconfig.xml (from System -> Enterprise Phone Configuration page) phone QEDs that do not have SUPPORTS_FEATURE_MULTI_LEVEL_VENDOR_CONFIG enabled will result in a versionstamp mismatch.  This prevents these phones from registering with CUCM
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.