Cisco Bug: CSCta66767 - 7.1.2a subscriber install fails to connect to publisher
Feb 28, 2018
- Cisco Unified Communications Manager (CallManager)
- Cisco Unity Connection Version 7.1
- Cisco Unified Communications Manager Version 7.1
Known Affected Releases
Symptom: Subscriber fails to connect to publisher during install. Conditions: Defect condition appears when publisher is installed from factory boot image with an upgrade to 7.1.2. IPM|(CAPTURE) isftp using password failed (12). Trying sftp using keys. or IPM|(CAPTURE) isftp using password failed (15). Trying sftp using keys. can be seen in the install.log of the subscriber affected OR Defect condition can also appear when you hit SKIP instead of PROCEED when installing a publisher WITH the upgrade during install option - in this scenario, the connectivity test to the publisher will fail during the installation of the subscriber. In this particular scenario, there is no way to check the install log on the subscriber, just check for the conditions mentioned in the workaround below - same workaround applies. You can view the attached screenshots for more details.
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Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
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