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Cisco Bug: CSCta58404 - platform_mgr messages on upgrade from 363 to 383.1iimage

Last Modified

Jan 29, 2017

Products (11)

  • Cisco Carrier Routing System
  • Cisco CRS-1 Line Card Chassis (Dual)
  • Cisco CRS-1 16-Slot Line Card Chassis
  • Cisco CRS-1 Line Card Chassis (Multi)
  • Cisco IOS XR Software
  • Cisco CRS-1 4-Slot Single-Shelf System
  • Cisco CRS-1 8-Slot Line Card Chassis
  • Cisco CRS-1 Fabric Card Chassis
  • Cisco CRS-1 8-Slot Single-Shelf System
  • Cisco CRS-1 16-Slot Single-Shelf System
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Known Affected Releases


Description (partial)


The following error is logged on some linecards during boot:
platform_mgr[212]: %PLATFORM-HFR_PM-3-ERROR : hfr_pm: error encountered, reason=Failed to preallocate hardware stats for HFRPM_SADRT_MSTATS_ALLOC_MPLSLBL ring, errno=-1024947712


The following error is logged:
pse_driver[181]: %L2-PSE-5-ERR_CONT : Continuing execution: M:1: Stats Cntr Ovflow. Counter Number=0: Caused by Input/output error message


The <CmdBold>show controller pse statistics egress location <CmdArg>location<NoCmdArg> | include Null stats<NoCmdBold> output shows a non-zero, "Null stats ptr"

For example:

Null stats ptr                           490573957256047544


This defect affects released software version 3.6.3 for CRS, and some pre-releases of 3.8.2, and 3.9.0.
The syslog error message at start up may be observed regardless of configuration, the other symptoms described may only be observed with MPLS configured.
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