Guest

Preview Tool

Cisco Bug: CSCta58404 - platform_mgr messages on upgrade from 363 to 383.1iimage

Last Modified

Jan 29, 2017

Products (11)

  • Cisco Carrier Routing System
  • Cisco CRS-1 Line Card Chassis (Dual)
  • Cisco CRS-1 16-Slot Line Card Chassis
  • Cisco CRS-1 Line Card Chassis (Multi)
  • Cisco IOS XR Software
  • Cisco CRS-1 4-Slot Single-Shelf System
  • Cisco CRS-1 8-Slot Line Card Chassis
  • Cisco CRS-1 Fabric Card Chassis
  • Cisco CRS-1 8-Slot Single-Shelf System
  • Cisco CRS-1 16-Slot Single-Shelf System
View all products in Bug Search Tool Login Required

Known Affected Releases

3.8.3.BASE

Description (partial)

Symptom:

The following error is logged on some linecards during boot:
platform_mgr[212]: %PLATFORM-HFR_PM-3-ERROR : hfr_pm: error encountered, reason=Failed to preallocate hardware stats for HFRPM_SADRT_MSTATS_ALLOC_MPLSLBL ring, errno=-1024947712


Or

The following error is logged:
pse_driver[181]: %L2-PSE-5-ERR_CONT : Continuing execution: M:1: Stats Cntr Ovflow. Counter Number=0: Caused by Input/output error message

Or

The <CmdBold>show controller pse statistics egress location <CmdArg>location<NoCmdArg> | include Null stats<NoCmdBold> output shows a non-zero, "Null stats ptr"

For example:

Null stats ptr                           490573957256047544


Conditions:

This defect affects released software version 3.6.3 for CRS, and some pre-releases of 3.8.2, and 3.9.0.
The syslog error message at start up may be observed regardless of configuration, the other symptoms described may only be observed with MPLS configured.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.