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Cisco Bug: CSCta57268 - 876 - Crypto Fails with %SYS-2-QCOUNT and %SYS-2-BADSHARE

Last Modified

Feb 22, 2014

Products (1)

  • Cisco 800 Series Routers

Known Affected Releases

12.4(15)T9 12.4(24)T1

Description (partial)


In this case, 876 router will stop encrypting/decrypting packets and lose IPSec SA's.  The result will that the router will begin showing the following error:

%SYS-2-QCOUNT: Bad dequeue 828ED00C count -1 -Process= "Crypto Support", ipl= 6, pid= 144,  -Traceback= 0x807DF20C 0x8003B284 0x812D1004 0x816AA05C 0x800225CC 0x8002574C

%SYS-2-BADSHARE: Bad refcount in datagram_done, ptr=83A426AC, count=0,  -Traceback= 0x807DF20C 0x8039866C 0x80C113D8 0x80C11890 0x815EB50C 0x816AA004 0x800225CC 0x8002574C


At this point, it seems to happen under normal circumstances.  More testing is being done.
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