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Cisco Bug: CSCta57142 - inbound emails are not delivered to email ready agents

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases

7.0(1)

Description (partial)

Symptom:

Email is not downloaded from exchange mailbox
Conditions:

Email was delivered when all agents were email not ready. Later at least one agent became email ready
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  • Status
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