Preview Tool

Cisco Bug: CSCta43580 - EOS/EOL reports not working - locally generated

Last Modified

Feb 22, 2014

Products (1)

  • CiscoWorks Resource Manager Essentials

Known Affected Releases


Description (partial)

User 'DBA' has the row in 'EOS_EOL_CARD' locked.
Error noticed when trying to retrieve EOL/EOS report locally is:
"Unable to get data from Local files. Check files are available or not. Try again later."

Noticed on RME 4.2 and LMS 3.1, when retrieving reports locally.
Sybase lock issue occurs and is more likely if the number of rows in the particular table is huge or if the size of the database is huge.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.