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Cisco Bug: CSCta38808 - Unregistered device should not be included for EM userDevicesResults

Last Modified

Jan 12, 2016

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

6.1 6.1.2.1124-1

Description (partial)

Symptom:
Unregistered device should not be included for EM userDevicesResults

Conditions:
When EM is used with web dialer service, web dialer gets the device and line info with userDevicesQuery. And based on the response from EM service , web dialer can make a call.
But currently this userDevicesResults does not seem to reflect the status of registering. Then even if device is unregistered, the list includes the unregistered device.
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Bug Details Include

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  • Status
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