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Cisco Bug: CSCta37749 - CUPS needs to be case insensitive for userids

Last Modified

Feb 22, 2014

Products (2)

  • Cisco Unified Communications Manager IM & Presence Service
  • Cisco Unified Presence Version 7.0

Known Affected Releases


Description (partial)

CUPC status shows as offline, when the user adds himself/herself in his/her own contacts window then it might not show the same status as in the top of CUPC. This weird behavior is not consistent and might vary each time the user logs in.

Happens when the userid in CUCM contains any non lower case characters.
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Bug Details Include

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