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Cisco Bug: CSCta37053 - CRS Historical Datastore not activated during UCCX initial setup

Last Modified

Feb 15, 2017

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases


Description (partial)

 UCCX Historical Datastore component is not getting activated during initial Application Administration setup of Unified CCX 7.0(1) SR3
1. Install UCCX 7.0(1) base
2. Install SR3
3. Perform initial appadmin configuration which includes activating the all Unified CCX components

During this initial appadmin setup, historical datastore component is not getting activated.

Also, during add to cluster of node2, similar issue is seen.
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