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Cisco Bug: CSCta36696 - Failover: Need to provide workaround when FCW fails on secondary

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Unity Servers

Known Affected Releases

7.0(2)

Description (partial)

Symptom:
Failover Configuration Wizard (FCW) on the Secondary fails to complete on Windows 
2003. A popup message is displayed that says:

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"Unity was unable to connect to the SQL data store. Refer to the link in the application event log for CiscoUnity_FailoverConfig for possible work arounds.

DETAILED INFORMATION:
Method IAvRdbConnection::Initialize(ServerName) returned [0x80048807]"
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But the CiscoUnity_FailoverConfig Event Viewer error does not contain a link for the work arounds.

Conditions:
This has been observed on Cisco Unity 7.0(2) running on Windows 2003.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
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