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Cisco Bug: CSCta35797 - network management reporting insufficient free memory

Last Modified

Mar 29, 2012

Products (1)

  • Cisco Unified MeetingPlace Express

Known Affected Releases

2.1(1.2)

Description (partial)

Symptom:
network management reporting insufficient free memory

Conditions:
Our MPX boxes are sitting idle with no conferences but our network management platform (CUOM) complains about low available memory. We are using MCS-7825-H2 platform for MPX.

** This message is generated from Cisco Unified Operations Manager ** 

EVENT ID                = 00027LB
ALERT ID                = 00000SR
CREATION TIME           = Sun 21-Jun-2009 06:44:40 ACT
STATUS                  = Active
SEVERITY                = Critical
MANAGED OBJECT          = abi-mpx-media.abi.com
EVENT DESCRIPTION       = InsufficientFreeMemory::Component=RAM-abi-mpx-media.abi.com/1;  RAMTotalSize=2004  MB;  FreePhysicalMemoryThreshold=15;  UsedRAM=1706  MB;  FreePhysicalMemoryInPercentage=14  %;  DescriptionURL=< http://10.4.21.50:1741/CSCOnm/servlet/com.cisco.nm.help.ServerHelpEngine?tag=InsufficientFreeMemory >;  


We suspect the problem lies within MPX.  After a reboot I monitored the used memory on my MPX boxes as shown by the unix "top" command.  Over the course of several days the memory usage continually increases.  The boxes have been completely unutilized during this time:
 
                    ABI      ABI-DMZ      RNO   
  6/19 - 1140872k   553248k   1096720k   
  6/22 - 1767740k   886748k   1668016k  
  6/23 - 1833340k   895460k   1707644k
  6/24 - 1855856k   907400k   1730900k
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