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Cisco Bug: CSCta35760 - "Temp fail" not displayed on SCCP 7970 when iDivert and voicemail down

Last Modified

Apr 25, 2011

Products (1)

  • Cisco Unified IP Phone 7900 Series

Known Affected Releases

7.0

Description (partial)

Symptom:

"Temp fail" not displayed on SCCP 7970 when iDivert and voicemail down
Conditions:

Setup
Turn off all of the voicemail servers. 
Phone A calls Phone B, B is in ring in state. 
Phone C calls Phone B, Phone B does NOT answer. 
Press iDivert softkey on B. 
The Called/Calling Party will continue to stay at its current state and display the following Text on the Phone: 'Temporary Failure'. 

SCCP 7970 does not display 'Temp Fail'. Uses 70.8-3-5s image
SIP 7970 does display. Uses 70.8-3-5s image
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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