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Cisco Bug: CSCta35433 - Warm xfer has occasional completion issues during load

Last Modified

Dec 30, 2016

Products (1)

  • Cisco Unified Customer Voice Portal

Known Affected Releases


Description (partial)

Agent 1 performs a warm transfer and when agent 2 answers the call the call is disconnected.  

MTP Required is not enabled on the SIP Trunk in CUCM.

Agents use SCCP phones.
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