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Cisco Bug: CSCta28272 - CTI sends duplicate PRE_CALL event after network distripution of CMB.

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases


Description (partial)

Network disruption between CMB and CTISvr results in CMB to send events for tasks already assigned.

Network distripution between CMB  and CTISvr while Call is in progress.
ICM-CIM integrated setup.
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