Cisco Bug: CSCta28272 - CTI sends duplicate PRE_CALL event after network distripution of CMB.
Dec 29, 2016
- Cisco Unified Contact Center Enterprise
Known Affected Releases
Symptom: Network disruption between CMB and CTISvr results in CMB to send events for tasks already assigned. Conditions: Network distripution between CMB and CTISvr while Call is in progress. ICM-CIM integrated setup.
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