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Cisco Bug: CSCta25869 - Cannot join meeting from intranet without the presenter plugin

Last Modified

Feb 24, 2015

Products (1)

  • Cisco Unified MeetingPlace

Known Affected Releases

6.0(361.1)

Description (partial)

Symptom:

Attendees cannot join Web conferences from intranet, when they are joining MeetingPlace 6.0 Web conference meetings for the first time. 

Please review the Conditions section for additional information regarding the data flow which forms the trigger

The attendee will see the Breeze meeting room loading, and showing the message 'Connecting' and not proceed any further.

The browser test will fail with this type of error:

Player: 
Version: 10 Revision:  22
Platform: WIN
Cisco Unified Presenter Add-In: Installed 
App Server Connection: Successful 
Flash Com Connection: Timed Out 
server:
rtmps://<fqdn>:443/?rtmp://localhost:8506/

Conditions:

Cisco Unified MeetingPlace 6.0MR4
Adobe Flash Player v9.0.124 and later
Web browser with proxy settings enabled
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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