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Cisco Bug: CSCta25466 - Notification for Agent who tries to attend LP restricted call in CTI RP

Last Modified

Sep 22, 2011

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases


Description (partial)


Notification for the agent about the inability to attend the call is needed when he tries to attend the Queue calls in different geo-location.But now he attends the call and the call gets disconnected immediately without any notification.


Agent answering the call which is queued in CTI Route point belonging to different geo-location
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