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Cisco Bug: CSCta24331 - Hardware vendor files not copied after upgrade

Last Modified

Jul 06, 2017

Products (3)

  • Cisco Unified Communications Manager (CallManager)
  • Cisco Unity Connection Version 7.1
  • Cisco Unified Communications Manager Version 7.1

Known Affected Releases


Description (partial)

After upgrading to  7.1(2a) on a Rockport server (7825-H4 in our case) and reloading, a message appears that the hardware is not supported and the user may either shutdown or continue.  If the user chooses to continue, no hardware information can be seen at the OS CLI.

7.1(2a) upgrade on a Rockport server (7825-I4 and 7825-H4)
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