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Cisco Bug: CSCta23683 - GUI crashes when Dial softkey requests a XML containing Dial URI

Last Modified

Feb 22, 2014

Products (4)

  • Cisco Unified IP Phone 7900 Series
  • Cisco Unified Wireless IP Phone 7925G
  • Cisco Unified Wireless IP Phone 7921G
  • Cisco Unified IP Conference Station 7937G

Known Affected Releases


Description (partial)


When using Cisco Corporate Directory, if user presses Dial after a contact is found, GUI would restart. After repeating 5 times, phone will reboot.


"Dial" softkey requests an URL which returns a CiscoIPPhoneExecute card containing Dial URI.
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