Preview Tool

Cisco Bug: CSCta20234 - 3.5.5- sce2000 errors on boot "Loading party database from backup"

Last Modified

Aug 13, 2015

Products (1)

  • Cisco SCE 2000 Series Service Control Engine

Known Affected Releases


Description (partial)

1. During reload, the DBG log contains one or many instances of the following warning:
"Party DB Manager: subscriber database load - failed to insert subscriber ..."
2. In rare scenarios, platform enters an infinite reload loop. This can happen only if there are more than 1000 such DBG log warnings.

The following sequence leads to the DBG warnings listed above:
1. Configuring static subscribers (Using the 'subscriber import' CLI command)
2. Removing some of the imported subscribers (using the 'no subscriber name ...' CLI command)
3. Importing additional subscribers. 

Every subscriber added in step 3 might cause a DBG warning to be created if (by chance) it is using the ID of a subscriber deleted in step 2
If many (>1000) such warnings are created, sometimes the platform will enter a reload loop during the next reload.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.