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Cisco Bug: CSCta19082 - Cannot update Line Settings in User Option page for 7911 and 7906 SIP

Last Modified

Jul 06, 2017

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

7.1 7.1(1)

Description (partial)

Symptom:
Log into Cisco Unified CM User Options web application. Navigate to User Options > Device.
Click the "Line Settings" button. On the Line Settings Configuration page, make any change to a page and click "Save". Update fails with the error message: Update failed. [144] Log Missed Calls option can only be set for devices that support this feature.
This is for a 7911 and 7906 SIP phone.

Conditions:
The QED settings must have been set in a way such that, the phone model supports the "Log Missed Calls" feature for SCCP but not for SIP. This is true for any phone model.
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