Preview Tool

Cisco Bug: CSCta18875 - Incorporate SDL Link threads into SDL Network Service

Last Modified

Feb 21, 2018

Products (3)

  • Cisco Unified Communications Manager (CallManager)
  • Cisco Unity Connection Version 7.1
  • Cisco Unified Communications Manager Version 7.1

Known Affected Releases

7.1(5) 8.0(3)

Description (partial)

CTIManager Core dump

Caused when  SDL Link goes up and down repeatedly.   

utils core analyze from CLI shows:
 #0  0x00ae37a2 in _dl_sysinfo_int80 () from /lib/
#1  0x01188825 in raise () from /lib/tls/
#2  0x0118a289 in abort () from /lib/tls/
#3  0x0046f58b in __gnu_cxx::__verbose_terminate_handler () from /usr/local/cm/lib/
#4  0x0046d2a1 in __cxxabiv1::__terminate () from /usr/local/cm/lib/
#5  0x0046d2d6 in std::terminate () from /usr/local/cm/lib/
#6  0x0046d41f in __cxa_throw () from /usr/local/cm/lib/
#7  0x085882fa in SdlRouter::enqueueSignal (this=0xb338f00, sdlSignal=0xb5d6f218) at SdlRouter.cpp:459
#8  0x085bc968 in SdlLinkHandler::handleSdlSignal (this=0xb671f288, _sdlDataBuffer=0x4b1b9c0 "\033", _sdlDataSize=220) at /view/BLD-cm_su2_7_1_3-cct-ccm-d/vob/ccm/Common/Include/Sdl/SdlService.hpp:152
#9  0x085bc222 in SdlLinkHandler::readLinkMsgs (this=0xb671f288) at SdlLinkHandler.cpp:611
#10 0x085bbf9f in SdlLinkHandler::receiveThread (sdlLinkHandler=0xb671f288) at SdlLinkHandler.cpp:530
#11 0x0312cbf3 in ACE_OS_Thread_Adapter::invoke (this=0xb671d3b8) at OS_Thread_Adapter.cpp:94
#12 0x030ed0a3 in ace_thread_adapter (args=0x0) at Base_Thread_Adapter.cpp:137
#13 0x004913cc in start_thread () from /lib/tls/
#14 0x0122c96e in clone () from /lib/tls/
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.