Cisco Bug: CSCta15783 - Warm transfer to agent causes unknown line state
Dec 29, 2016
- Cisco Unified Contact Center Enterprise
Known Affected Releases
Symptom: Agent is unable to complete warm transfers. Conditions: After agent has received multiple (nine) warm transfers from another agent the agent is able to initiate a warm transfer but not able to complete the warm transfer.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases