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Cisco Bug: CSCta15783 - Warm transfer to agent causes unknown line state

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases


Description (partial)

Agent is unable to complete warm transfers.

After agent has received multiple (nine) warm transfers from another agent the agent is able to initiate a warm transfer but not able to complete the warm transfer.
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