Preview Tool

Cisco Bug: CSCta15748 - 304002 printed instead of 304003 when url-server unresponsive

Last Modified

Nov 07, 2016

Products (1)

  • Cisco ASA 5500-X Series Firewalls

Known Affected Releases


Description (partial)

Symptom: syslog 304002 printed erroneously when url-server times out the lookup_request.

Condition:  ASA5580 with code.  Other versions may be impacted.  When the url-server fails to respond to a lookup_request, the resulting syslog should be 304003.  It currently prints 304002, which makes it difficult to troubleshoot latent url-server response issues as blocked pages can not be differentiated from pages denied due to url-server timeout.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.