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Cisco Bug: CSCta11947 - "Release" button is disabled for the second call after PIM restarts

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases


Description (partial)

"Release" button is disabled in the Agent grid and can't hang up a call. 

The agent clears the call in the hard phone while the EAPIM is restarting.
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