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Cisco Bug: CSCta11864 - %HWIC_CELL-1-MODEM_ACK_FAIL error msg for PRL region change command

Last Modified

Aug 30, 2011

Products (1)

  • Cisco 3800 Series Integrated Services Routers

Known Affected Releases


Description (partial)


Following error message is displayed when the PRL Region change command is executed.

%HWIC_CELL-1-MODEM_ACK_FAIL: [Cellular0/2/0] Modem Ack not received.


This scenario only occurs on the GSM modem 8775 loaded with an older firmware.
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