Guest

Preview Tool

Cisco Bug: CSCta07973 - context sensitive help in editor dows not work from property window

Last Modified

Mar 11, 2010

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases

7.0(1) 7.0(1)SR4

Description (partial)

Symptom:1. open any script in UCCX editor.
2. go to property window/tab of any step in the script.
3. click on the help button for in the window/tab.

the help file open does not relate with the step from which the help file is queried. sometimes it open blank help files.
Conditions:1. open any script in UCCX editor.
2. go to property window/tab of any step in the script.
3. click on the help button for in the window/tab.
the help file open does not relate with the step from which the help file is queried. sometimes it open blank help files.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.