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Cisco Bug: CSCta05956 - CUPS LDAP Authentication Failover From CUPC failing.

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Unified Communications Manager IM & Presence Service

Known Affected Releases


Description (partial)

When there is a fallback secondary LDAP server configured and the first LDAP server failed and tried to log in to the secondary server  fails. 

Where there is two LDAP servers configured and primary server is down. 

This is the due to the timing issue on the CUPS and CUPC client. CUPS server will try to connect to the primary server for 3 times and try to fialiover  to the secondary server. This logic is taking more time than the Client hard coded time  so the authentication fails.
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