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Cisco Bug: CSCta05956 - CUPS LDAP Authentication Failover From CUPC failing.

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Unified Communications Manager IM & Presence Service

Known Affected Releases

6.0(4)

Description (partial)

Symptom:
When there is a fallback secondary LDAP server configured and the first LDAP server failed and tried to log in to the secondary server  fails. 

Conditions:
Where there is two LDAP servers configured and primary server is down. 

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This is the due to the timing issue on the CUPS and CUPC client. CUPS server will try to connect to the primary server for 3 times and try to fialiover  to the secondary server. This logic is taking more time than the Client hard coded time  so the authentication fails.
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