Preview Tool

Cisco Bug: CSCta05666 - Umbrella for XR12K Silent RP Switchover without crash info

Last Modified

Jan 11, 2017

Products (6)

  • Cisco Carrier Routing System
  • Cisco IOS XR Software
  • Cisco XR 12410 Router
  • Cisco XR 12416 Router
  • Cisco XR 12404 Router
  • Cisco XR 12406 Router

Known Affected Releases


Description (partial)


RP switchover without any crashinfo or kernel core dump saved on the primary RP.

We would see these messages in the log of the standby RP when it detects an heartbeat failure and resets the primary RP:

RP/0/8/CPU0:Jun  3 19:46:59.315 : psarb[329]: %PLATFORM-PSARB-6-GO_ACTIVE : Card is going active.
RP/0/8/CPU0:Jun  3 19:46:59.315 : psarb[329]: %PLATFORM-PSARB-2-MSG_HEARTBEAT_LOST : Slot 9 heartbeat lost


This happened on an XR12k running 3.6.2.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.