Cisco Bug: CSCta03003 - AgentSummary report has issues if report run by filter except AgentName
Feb 13, 2018
- Cisco Unified Contact Center Express
Known Affected Releases
Symptom: AgentSummary report fiter by teamname contains more agent entries who dont not belong to selected team(s) Conditions: Install Unified CCX 7.0(1)SR2/SR3. Pull a Agent Summary Report and filter by team name.
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