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Cisco Bug: CSCta03003 - AgentSummary report has issues if report run by filter except AgentName

Last Modified

Feb 13, 2018

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases

7.0(1)SR2 7.0(1)SR3

Description (partial)

Symptom:
AgentSummary report fiter by teamname contains more agent entries who dont not belong to selected team(s)
Conditions:
Install Unified CCX 7.0(1)SR2/SR3. Pull a Agent Summary Report and filter by team name.
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