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Cisco Bug: CSCta03003 - AgentSummary report has issues if report run by filter except AgentName

Last Modified

Aug 21, 2015

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases

7.0(1)SR2 7.0(1)SR3

Description (partial)

AgentSummary report fiter by teamname contains more agent entries who dont not belong to selected team(s)
Install Unified CCX 7.0(1)SR2/SR3. Pull a Agent Summary Report and filter by team name.
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